A couple of days ago, something really broke my heart. Something that probably happens all the time, unnoticed. I came home almost in tears, then told Mr I, who was so upset by it, he went silent in the way only Mr I can. And it happened in Lidl.

Lidl, as everyone knows, makes you pay for their excellent merchandise with precious minutes of your life as they open and close checkouts at random, even when you are in a queue. Anyway, I was 2 back from the front, behind a very suave chap and his wife in excellent facemasks

and a woman with her daughter paying for an absolute shipping order. I wasn't really paying attention until the man in front of me heaved a huge Gallic sigh and rolled his eyes at me. The woman wanted to get something she'd forgotten and to send the daughter back for it. Only

then did I notice that the daughter wasn't 18 or so, but probably 12 and just very, very heavy. Neatly turned out and with a little handbag across her body on a string. The mother forced her to try and come back through the socially distanced trolleys. She couldn't fit.

1000% credit to the man who had been rolling his eyes a minute before. He tried. We all tried. It was desperate. In the end, her mother sent her out through the exit, back into the shop, TO FETCH HER FATHER'S SPECIAL BEER. It gets worse, if you can bear it.

Because THEN, of course, she couldn't come back through all the socially distanced trolleys to get back to the checkout. By this stage the couple in front and I were nearly going postal, so I took it from her and we passed it to her mother, as this poor girl

had to be let out of a closed checkout. AS THE MOTHER COMPLAINED ABOUT THE RECEIPT. You've never seen anything like it in your life. Never. By this stage my heart was bleeding. The couple in front were equally unhappy. It gets worse.

As I got into the car park, furious, the full Inglis. I saw them putting the shopping in the boot of their car as Beer Dad sat like lord and master in the front (yep) and when I came back from putting my trolley away, the daughter was in the back

unpacking a readymade sandwich and eating it with a compulsive sadness that, I am not joking, will never leave me. 200 euros on food, and Dad's beer, and then that. I wanted to drag her out of that car and bring her home with me.

Anyway, sorry to crimp your morning, but that was like lancing a boil. So thanks, even if you muted it immediately.