Got a phone call from a Karen today.

Gave 3 calls to remind her of the quote on a landscaping job I was supposed to give today for this weekend, no answer.

I didn't think much of it other than "I guess she's not interested in a quote anymore!"

[small thread]

She calls me 4 hours after my last call, so I answer quite politely telling her that I tried reaching her phone 3 times earlier in the day.

She told me that I didn't give her a voice mail, so it was my fault.

I apologized, because I honestly didn't know better (first job).

She begins saying how everything is my fault, and I guess she had a rough day, so she starts blabbering on and on for a solid minute.

For context, I usually sound very bright in a conversation because I like to think I'm fairly positive

She thinks the opposite.

Sounding pleased to talk to someone over the phone to her meant that the conversation is some sort of joke.

At that point, I realized that people need to learn how to deal with extreme ownership.

It was an accident on both ends, and I wasn't going to blame her for not picking up the phone.

But she decides to put 100% of the blame on me, so it's fine. I'm not going to be too affected by this, but I wanted to tell a story that you may be able to learn from:

1. Don't take other people's sh**. They may have bad days, but don't let them put that energy onto you, you're better than that.

2. Take ownership of your mistakes. @FitFounder talks about this all the time. I messed up by not leaving a voice mail, that's the end of that.

There may be bad people out in the world, but you have to be better.

It's a closed-minded mentality to not believe you may have been a problem to the situation.

LEARN from previous situations, don't DENY them.