Anyone else having massive issues trying to get refunds back from @GoToGate. Customer service is diabolical!
Must be. But that’s not the terms you booked under at the time of booking so I would say new terms apply to any new booking can’t change them mid way.
Never received my phone call back from a manager yesterday! I’m glad all calls are recorded your end as you will be able to see how much I’ve been lied to. #gotogate #QatarAirways
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