#Gotogate

Anyone else having massive issues trying to get refunds back from @GoToGate. Customer service is diabolical! Must be. But that’s not the terms you booked under at the time of
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Lol. As expected: https://twitter.com/klm_uk/status/1263869884531978241 And yet, EU directives would claim otherwise and #GoToGate themselves have this on their website:
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