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Them: Our CEO just doesn& #39;t understand product. All they care about is sales.
Me: How so?
Them: We haven& #39;t done proper research, there& #39;s no user on-boarding, we& #39;re not measuring churn...
Me: Why not?
Them: They just don& #39;t care.
Me: How so?
Them: We haven& #39;t done proper research, there& #39;s no user on-boarding, we& #39;re not measuring churn...
Me: Why not?
Them: They just don& #39;t care.
Me: But you& #39;re the head of product right?
Them: Yes
Me So you& #39;ve explained the importance of all of those things?
Them: Well it& #39;s obvious isn& #39;t it?
Them: Yes
Me So you& #39;ve explained the importance of all of those things?
Them: Well it& #39;s obvious isn& #39;t it?
Me: But you& #39;ve actually made a case for those things?
Them: The product team have been talking about this stuff for ages.
Me: And the CEO was involved in those conversations?
Them: Well no, but...
Them: The product team have been talking about this stuff for ages.
Me: And the CEO was involved in those conversations?
Them: Well no, but...
Me: But you know the CEO doesn& #39;t want them
Them: Yes, that& #39;s the impression I get.
Me: They& #39;ve told you this directly.
Them: Well no, not really....
Me: So what& #39;s actually stopping you then?
Them: Yes, that& #39;s the impression I get.
Me: They& #39;ve told you this directly.
Them: Well no, not really....
Me: So what& #39;s actually stopping you then?
I& #39;m amazed how often people assume that information that& #39;s obvious to them (because they& #39;ve been working in the specialism their whole life) is just assumed to be widely understood by everybody.
