How I went from selling t-shirts to getting sued by a $15 Million company to building a 150k/month email marketing agency

A thread on how I made $47 million:
2005: My story with online business started in (questionable) internet message boards.

I sold t-shirts that coincided with Nike shoe launches

This was before Shopify existed and Facebook was brand new

My strategy was really bare bones:
Post about t-shirts in message boards and build a list.

I& #39;d then email the list whenever new shoes dropped and make sales directly.

Little did I know this would become a valuable skillset:

1. Build an audience with a list
2. Nurture that audience
3. Sell
You could say I "grew up in ecom"

Using the skills I learned from my t-shirt gig, I started playing with a bunch of different E-com projects.

My 1st cash cow came from a store I built with my homie.

We ripped Cartier bracelets and replicated them with 100% rubber.

Again...
The process was the same: Build a list, nurture, drive sales.

Our Cartier store was making BANK.

Cash was flowing but most importantly I was sharpening email marketing knowledge

My Cartier cash cow was pumping until...
Cartier and its army of lawyers starting hitting us with cease and desist letters.

We weren& #39;t technically doing anything wrong so we tried our best to fight for awhile but eventually it became too much.

The final straw came when they sent a cease and desist letter to...
Shopify and they cut us off on Black Friday.

That& #39;s when we decided to hand in the keys.

At the time I was working at a software company doing sales & marketing.

Even though I didn& #39;t love the job it taught me a lot about marketing and starting sales conversations with clients
I also took all the lessons I learned from my E-com ventures and started doing email marketing and running ads for different people.

And that& #39;s how the agency was born.

The problem I faced was I was conflicted.

I had the job at the software company, the agency AND I was
dabbling in E-com.

My newest e-com venture was a Nootropic supplement.

The product and branding was top quality.

I started going heavy with buying traffic and improving conversions

Looking back that was a big mistake.

I became so obsessed with traffic and conversions I..
failed to focus on growing the LTV of my customers.

The problem was my agency was making the lion& #39;s share of my income but my heart was in the E-com business.

I knew I had to make a hard choice to ditch one project and focus on the other so I went to my dad for advice. He said
"you have one foot on the dock and one in the boat"

He reminded me I wouldn& #39;t get far trying to do both and I had to go all in on one without getting distracted with shiny object syndrome.

It was OBVIOUS my agency was the cash cow unlike the uphill battle I was facing with
E-com.

The convo with my dad led me to making 2 hard choices; Go 100% into the agency and focus strictly on email marketing.

Late 2018: I went 100% into the agency and did 100% of the selling and service fulfillment on my own.

Even though I was making great money...
I knew there was something I couldn& #39;t see that was preventing me from unlocking the next level.

Early 2019: I made some big changes to the agency.

I hired people to do fulfillment while I focused strictly on doing sales and marketing to bring in new clients.

I was doing 15k/mo
and by the end of 2019 we did about a quarter million in sales.

And that was when everything began to snowball and I struck the power of momentum.

At this point I was doing zero fulfillment and focusing purely on sales.

That brings me to today:
Our agency now does 150k a month and we& #39;ve made $47 million for clients doing exclusively email + SMS

If you need any help with email and SMS marketing?

Give me a Follow and shoot me a DM

Cheers for listening to my story

Talk soon,

- Phil
You can follow @thePhilRivers.
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