Tried to add a payee on regular Aib but alas wasn't able - aib gave an error the feature wasn't available. I thought this odd and checked Twitter to see if anyone else had the same problem today. Yup but it goes back to February! Jeez @AskAIB - really poor form.
Reading @AskAIB replies to other people, there is no timeline to when it will be back. The alternative is to call a call centre. :(

Backwards AIB are going!! I don't know why they didn't just ask people to fax their request in.
For a service provider to remove basic (banking) features and not be to able to say to paying customers when it will be back is such a bad customer experience.

"How likely would you be to recommend AIB?"

0.
If AIB are running any text sentiment analysis on this thread... I'll help you out .

It's negative.
Churn probability is rising.
Emotion is Anger.
You can follow @skehillr.
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