Tried to add a payee on regular Aib but alas wasn& #39;t able - aib gave an error the feature wasn& #39;t available. I thought this odd and checked Twitter to see if anyone else had the same problem today. Yup but it goes back to February! Jeez @AskAIB - really poor form.

Reading @AskAIB replies to other people, there is no timeline to when it will be back. The alternative is to call a call centre. :(

Backwards AIB are going!! I don& #39;t know why they didn& #39;t just ask people to fax their request in.

For a service provider to remove basic (banking) features and not be to able to say to paying customers when it will be back is such a bad customer experience.

"How likely would you be to recommend AIB?"

0.

If AIB are running any text sentiment analysis on this thread... I& #39;ll help you out .

It& #39;s negative.
Churn probability is rising.
Emotion is Anger.