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1. In between periods of exciting progress, what happens?
Boring progress.
Boring progress.
2. We’re replacing Zendesk with Intercom. Zendesk has undocumented issues that make it so our users get cut off while trying to chat with us. Not what you want when you are building trust with your early users! The upgrade is boring though.
3. We are about to start “componentizing” how our app UI works. This will make it less expensive in terms of developer time to maintain both Android and iPhone versions. Pretty boring.
4. Our team is over 70 now, and we are still stretched thin supporting our users. We’re working on how to better structure our shifts and even our culture to make sure we stay healthy while putting in all the work that takes. Not a glamorous thing, but a necessary step.
5. We are testing out some high-level team members in Argentina, and giving them freedom to explore how our product needs to evolve there in order to serve what people really need in that specific context. But no news to announce about that yet, just ideas and experiments.
6. We continue to hire great engineers. Most have come from hackernews for the past two months. Enjoyable and exciting for me, but not something we announce.
7. We are making sure the project and the team have their ducks in a row on taxes in prep for mainnet. If we were sloppy about this we could get in trouble or we could generate unnecessary selling to pay taxes that aren’t actually owed at that time.
8. We do a lot of legal work in the background. Continuing to improve our understanding and compliance programs for US MSB regulations, OFAC rules, and local regulations in our target markets. Working with past leaders of these regulators to make sure we get it right.
9. We have an ongoing project of getting more and more US banking partners. It’s crucial to have redundancy so that we never have an outage if one partner decides to stop supporting crypto or doesn’t like the countries we touch.
10. We have ongoing conversations with other fintech wallets, from large to small, about whether it’s a good idea to add RSV. But we don’t want to announce anything and get hopes up until we know what’s actually going to happen.
11. So, these are the kinds of things we are up to. And a looooot more like this. So. Many. Little. Things.
12. The goal is of course still the same: growth. This is all about supporting more and more ordinary people and businesses getting access to stable money and useful liquidity. It’s a boring phase, but the journey continues to be super exciting!
