Read on Twitter
i will never stop emphasizing this to indonesians: whatsapp is for personal communication. if you send me promotional texts over whatsapp i will blacklist your company 
https://twitter.com/painfulreiality/status/1390560056660271106
https://twitter.com/painfulreiality/status/1390560056660271106
this is NOT the way you increase leads in your market sales. youre literally crossing your customers' personal boundaries. bad customer experience -> bad nps, bad sales. esp for businesses like ruangguru or zenius that are driven by revenue this is awful damn
esp the bad nps part. esp w multiple edtech companies competing while also offering the same thing in the same format, i'd say word of mouth/customer reviews is acc their main way to get customer leads. huge tweets like this hurt their reputation a lot but deserved ig
nah im ranting in this thread idc this pisses me off bc it happened to me too before
and them reaching out to uni students like ????? thats not an upscaling leads. thats some questionable move reaching out to someone beyond your market scope
and them reaching out to uni students like ????? thats not an upscaling leads. thats some questionable move reaching out to someone beyond your market scope
