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Let me tell you a fun story about my Mom’s recent visit to @SaveMart in Tracy, CA involving @TopoChicoUSA (a thread)
My Mom usually shops at @raleys because Raleys never fails but today was the off chance that Raley’s didn’t have enough of what she needed (Topo Chico). So therefore went to Savemart
My Mom is old school and while she is tech savvy, she does lag with technology & called the local Savemart to see if they had any Topo chico. Upon calling (mind you she does have a slight accent), and after 2 min call asking if they had Topo Chico & spelling it out, was informed
they have never heard of the product and they don’t carry it. My mom feeling like she was played and since her office needed the @TopoChicoUSA drove to Save Mart on a chance that they had it
When she arrived to Savemart not only did they have it Topo Chico they had it on Sale! 4 singles for 5 dollars, 4-pack for 4.99. So my Mom purchased because she needed the product
My Mom was very annoyed that she was brushed off very easily off the phone & asked the cashier to speak with a manager. The cashier was very nice and called her manager over. Here’s where the fun begins
Right off the bat the manager was very rude arrogant and visibly annoyed that My Mom wanted to speak with him. When she informed him that she called about the product, he brushed her off. My mom made a comment about how this could lose business for the store
The manager replied “but you’re here” mentioning that she still came and purchased product. My mom already hurt with how she was treated stated “I bet corporate would like to hear about this” to which the manager replied
“You tell corporate that Oscar from the Tracy store said I don’t have time to remember all 1000000 products on the shelves”
So @SaveMart Oscar would like y’all to know that he doesn’t have time to Remember all 1000000 products at the store.
So @SaveMart Oscar would like y’all to know that he doesn’t have time to Remember all 1000000 products at the store.
And we will continue to shop @raleys and keep forever drinking @TopoChicoUSA
