The hardest thing I have learnt to do in business is fire people. I hate doing it and find it never gets easier despite practice - unlike most other elements of being an entrepreneur which often get easier over time.

To decide if someone should be fired I use the 4,5,6,7 rule >>
1,2 & 3 are people who join the company and you (and they) know quickly there is not a fit. Something went wrong in the hiring process and it ain’t going to work out. Quitting/firing makes sense for all.
8,9 & 10 are people who join your company, are superstars and the match is magic. At all costs keep these types in your business. I have seen 8,9,10s leave for one main reason and that’s 4,5,6,7s.
4,5,6 & 7s are an interesting breed. Often talented but lacking something, or sometimes your company is just not right for them. The issue is that as the employer you think “they have so much potential, if I just hold out or help them more, they will become better!”
Often you want it so, so badly, you neglect 8,9,10 and the business to try and make 4,5,6, & 7s happy. It rarely works out. Learn quickly it’s not going to work is my advice and frankly you must let go of them ASAP - if they don’t move up to a 8,9,10 within 3 months.
Having nothing but 8,9 & 10s in your business is what will make it enjoyable for you, your team, your customers and ensure success. Took me years to know this is true.
Hope it’s useful. Note, if you are a 4,5,6,7 you also should just quit as there is a role for you somewhere where you would be an 8,9,10 and happier, so this advice is for the employee and employer.
#morethanajob #beyourownboss
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