"Good design" is not something that works for one ecosystem or demographic. We need to judge products on their impact on society at whole. We need to consider edge cases. We shouldn't build things that make life a marginally better for some people but way worse for others.
What I'm saying is not new. It's already obvious to much of the design community, and echoes years of realizations in the space. Which is why it's so hard to watch Apple launch a product like this, in 2021, that halfway addresses the very issues it invents
Also, we need tech reviewers to step it up across the board. You are who this thing was built for. Consider the person for whom it specifically wasn't.
Last thing: @nnedv dismantled this product over the course of a 20-minute conversation. That's all it took. They were both cordial and empathetic when pointing out Apple's errors. But how long was this product in development? Years?
You can follow @ctrlzee.
Tip: mention @twtextapp on a Twitter thread with the keyword “unroll” to get a link to it.

Latest Threads Unrolled: