So @ToppsDigital x @WAX_io published a response to product criticism (kind of), telling customers to 'read the fine print' & jabbing Dapper Labs 🔥🔥🔥

Spoiler alert: They did not read their own fine print.

I can't believe what I read 😱🤯

A Breakdown ⬇️⬇️⬇️
TLDR: Wax said opening packs was not time sensitive. That was untrue.

🔸Wax disseminated misinformation
🔸Blamed Topps
🔸Blamed customers for not reading smart contracts📜
🔸Said this shows how Wax is superior to @flow_blockchain bc it's a "public blockchain"
So what's the deal here?

Some Legendary collectibles were limited to ONLY the first 2,500 people to open premium packs 🚫

Topps didn't disclose this on the website & Wax repeatedly told the Discord community there was no advantage to opening packs earlier 🧐

Their explanation:
This is a pretty big mess up. Not totally catastrophic. But somewhat big.

In response, Wax released their own statement.

The first 5% is a launch recap.

The other 95% describes the error.

IMO the statement is more disturbing than the error.

Read: https://wax-io.medium.com/recap-of-the-toppsmlb-series-1-collection-sale-1d9a6e37540c
You can't:

1. Blame customers for not reading the fine print &
2. Ignore that you were the source of the bad info

Wax's official position appears to be: "customers should read the fine print to avoid the misinformation being spread by the company's own community managers"🕵️
They also pushed a lot of blame on Topps ⚾️

I wonder what the Topps people think of this 😂

Topps has let Wax handle most of the communication so far, I wonder if that'll continue 👀
It's kind of....strange(?) that Wax used the explanation of the error to state its superiority to Flow.

This is the concluding paragraph.
The statement has not been well received so far among those that read it.

(See Discord reactions & the top comment on the post)
This isn't to say the drop has been a failure at all. There is plenty of demand & prices are only going up 📈

However, Topps' lack of involvement & community investment concern me.

This project has made millions, I hope they re-invest it in improving & growing a community 🤠
My takeaways:

🔹It's not shocking that there were hiccups in the drop.

🔹BUT the published statement was jarring, just reading it made me very uncomfortable 😬

🔹I wonder if there's more to come 🤔

🔹Prices are doing well, I'm hoping to see more infrastructure soon 🛠️
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