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This is kinda how community-management skill deficits compound
You get in over your head, you decide you want the problem to go away,
and you pick a solution that makes your problem way bigger, in ways you didn& #39;t have the skills to predict, and *certainly* can& #39;t clean up https://twitter.com/MatchuSaysHi/status/1387193853736718336">https://twitter.com/MatchuSay...
You get in over your head, you decide you want the problem to go away,
and you pick a solution that makes your problem way bigger, in ways you didn& #39;t have the skills to predict, and *certainly* can& #39;t clean up https://twitter.com/MatchuSaysHi/status/1387193853736718336">https://twitter.com/MatchuSay...
too often I& #39;ve seen managers try to deescalate a problem, and actually MASSIVELY escalate it, in entirely predictable ways
and they& #39;re like "well how could we have known?" and I& #39;m like, you could have talked to literally any of the people it upset and they would have told you???
and they& #39;re like "well how could we have known?" and I& #39;m like, you could have talked to literally any of the people it upset and they would have told you???
Anyway, this *is* going to blow over for Basecamp, just like the founders say it will.
And what blowing over means is: it will continue to cause problems forever, but behind the scenes in ways that they will never comprehend, and therefore never acknowledge.
Problem solved!
https://abs.twimg.com/emoji/v2/... draggable="false" alt="🙃" title="Auf den Kopf gestelltes Gesicht" aria-label="Emoji: Auf den Kopf gestelltes Gesicht">
And what blowing over means is: it will continue to cause problems forever, but behind the scenes in ways that they will never comprehend, and therefore never acknowledge.
Problem solved!
As far as I can tell, SO much of modern corporate problem-solving isn& #39;t really about *solving* the problem, so much as diffusing it to the point of unrecognizability
Nobody can point to it, so nobody can talk about, so nobody can demand solutions for it. No problems here!https://abs.twimg.com/emoji/v2/... draggable="false" alt="😬" title="Grimasse schneidendes Gesicht" aria-label="Emoji: Grimasse schneidendes Gesicht">https://abs.twimg.com/emoji/v2/... draggable="false" alt="😬" title="Grimasse schneidendes Gesicht" aria-label="Emoji: Grimasse schneidendes Gesicht">https://abs.twimg.com/emoji/v2/... draggable="false" alt="😬" title="Grimasse schneidendes Gesicht" aria-label="Emoji: Grimasse schneidendes Gesicht">
Nobody can point to it, so nobody can talk about, so nobody can demand solutions for it. No problems here!
problems just disappear into a permanent 15% velocity decrease, and that becomes the new normal https://abs.twimg.com/emoji/v2/... draggable="false" alt="😬" title="Grimasse schneidendes Gesicht" aria-label="Emoji: Grimasse schneidendes Gesicht">
This is also why I, and a lot of my autistic peers, keep getting in trouble for pointing out problems, without understanding why https://abs.twimg.com/emoji/v2/... draggable="false" alt="😬" title="Grimasse schneidendes Gesicht" aria-label="Emoji: Grimasse schneidendes Gesicht">
Thing is, we& #39;re actually literally not here to solve problems! You& #39;re connecting dots that people worked very hard to disconnect!https://abs.twimg.com/emoji/v2/... draggable="false" alt="🙃" title="Auf den Kopf gestelltes Gesicht" aria-label="Emoji: Auf den Kopf gestelltes Gesicht">
Thing is, we& #39;re actually literally not here to solve problems! You& #39;re connecting dots that people worked very hard to disconnect!
I& #39;m really truly not exaggerating. Like this thread from earlier, here& #39;s a translation:
The primary objective of a corporate team is to make their boss& #39;s life comfy.
The incentives are aligned such that this ideally yields profithttps://abs.twimg.com/emoji/v2/... draggable="false" alt="🤞" title="Gekreuzte Finger" aria-label="Emoji: Gekreuzte Finger">
That& #39;s THE plan! https://twitter.com/MatchuSaysHi/status/1387126679923875847?s=19">https://twitter.com/MatchuSay...
The primary objective of a corporate team is to make their boss& #39;s life comfy.
The incentives are aligned such that this ideally yields profit
That& #39;s THE plan! https://twitter.com/MatchuSaysHi/status/1387126679923875847?s=19">https://twitter.com/MatchuSay...
