A poser to all those who mock SBI's "Lunch Time". Few points that I would like to make. a. How many of you are aware that they rescued a bank literally overnight from hitting insolvency and that the entire operation was done in high secrecy quite some time back? #SBI

b. How many of you are aware that every Republic Day and Independence Day, in their key administrative offices, there is a flag hoisting ceremony that is done regularly?

C. When SBI gives a loan after due diligence, in terms of the interest and other terms and conditions, what you see is what you get. It is adhered to very strictly.

d. Customer Complaints is viewed very seriously by SBI - rather very seriously. The statistics on complaints go right upto the Chairman's office with an ageing analysis. Complaints have to be resolved one way or another.

When SBI leases a property for their operations, even if SBI doesn't proceed further after the due diligence (say because of price) the fact that SBI has done a satisfactory due diligence, can have a positive impact on the property getting leased .

It is because their due diligence is the best in the market from Banking side.

Yes, every enterprise, institution have their problems. But at an overall level, SBI does things that are positive.