Since a lot of us are trying to amplify SOS calls in this silent-apocalypse mutating around us in India, am sharing some tips from personal experiences on:

a) How to seek help with clarity. (Clarity helps better reach & response.)

b) How to offer leads effectively.

(Thread)
a) I know people SEEKING HELP are distressed & might skip some of the details but please try to include these points too in your call for help.

- Date+Time of request
- Contact # of 2 diff people (in case one is unreachable)
- City+Area (to amplify in local circles)

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Also, when your call for help is closed and IF you find time:

- Please send an update that the help has reached
- Delete the original tweet so people can focus on other, open SOS calls
- Share the verified leads you got. Will aid others with same requirements.

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b) And now a few requests to people OFFERING HELP.

We are more in numbers than people seeking help & we have more resources & time than someone struggling to get a bed in hospital or arranging an Oxygen cylinder.

We can be way more methodical, way more efficient.

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1. Don't just share a pdf or drive link with 100s of numbers. It requires A LOT of time for the patient's caregiver to sort through them. And most of those leads are dead anyway.

If you want to help, call the nos. & give a short-list of definite or probable leads at least.

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2. Don't simply share the official state helpline number without first checking if it's reachable or can provide the specific help. Trust the patient's family that they must have tried it before asking for help online.

Again, helps if you make the effort first.

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3. If you have found a lead and are sharing its info online, always mention the "last verified at [time+date]" so that when it gets circulated later, people don't automatically assume it's available.

Basically, do everything to reduce the clutter in responses.

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4. Things are moving very fast because of the supply shortage. Med stocks disappearing from shops in five mins etc. Many fake numbers floating too.

So constantly checking and updating the leads floating on internet is also a job. You can help by flagging the bogus leads.

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A lot of these jobs can be done way more effectively if groups of people team up.

But as individuals too, we can achieve more just by understanding that a caregiver already short on time might get overwhelmed if we dump all unverified leads on to them in replies.

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Lastly, the virus & our broken health infra have made sure that we have no hope of survival if we don't cooperate. So let us set aside whatever political differences we might have & help - citizen to citizen.

May we all see better days soon.

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