A short thread on what I've learned during 4 years in a medical leadership role in the NHS (department lead). please feel free to chip in with insights / comments!
Thread below..../start
1. Leaders' behaviours really are are modelled by others (to a degree) - this might be a key approach to improving behaviours in the workplace.
2. The most useful behaviours for leader to demonstrate are:
a) apologising when you've crossed a line;
b) listening without giving judgement;
c) calling out unwanted behaviour;
d) showing appreciation.
3. You can't change anyone: they have to change themselves (if they choose to do so).
This always takes longer than you think / want.
4. Know when to quit (we don't hear this very much):
If a change project isn't embedding it is quite possible that the project itself is a bad idea. Sometimes, we just have to go back to square one.
5. Do as little as possible - innovating / actually doing stuff needs to be delegated to the team as much as possible. This can be frustrating, as we all like to get things done.
6. In a leadership role, you learn more about yourself than you learn about others.
7. You can't fix everything.
Arguably, YOU can't fix anything (see point 5).
end/....

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