A short thread on what I've learned during 4 years in a medical leadership role in the NHS (department lead). please feel free to chip in with insights / comments!
Thread below..../start
Thread below..../start
1. Leaders' behaviours really are are modelled by others (to a degree) - this might be a key approach to improving behaviours in the workplace.
2. The most useful behaviours for leader to demonstrate are:
a) apologising when you've crossed a line;
b) listening without giving judgement;
c) calling out unwanted behaviour;
d) showing appreciation.
a) apologising when you've crossed a line;
b) listening without giving judgement;
c) calling out unwanted behaviour;
d) showing appreciation.
3. You can't change anyone: they have to change themselves (if they choose to do so).
This always takes longer than you think / want.
This always takes longer than you think / want.
4. Know when to quit (we don't hear this very much):
If a change project isn't embedding it is quite possible that the project itself is a bad idea. Sometimes, we just have to go back to square one.
If a change project isn't embedding it is quite possible that the project itself is a bad idea. Sometimes, we just have to go back to square one.
5. Do as little as possible - innovating / actually doing stuff needs to be delegated to the team as much as possible. This can be frustrating, as we all like to get things done.
6. In a leadership role, you learn more about yourself than you learn about others.
7. You can't fix everything.
Arguably, YOU can't fix anything (see point 5).
Arguably, YOU can't fix anything (see point 5).
end/....
Please comment / share if this is helpful. :-)
Please comment / share if this is helpful. :-)