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Having spoken to hundreds of companies from #startups to 100-year-old businesses worth tens of billions, it's clear why companies need better ways to manage #SaaS.
Employee Experience
Scalability
Automation of low-value tasks
Saving money
Security
Today, I want to talk about experience
Traditionally teams seeking to control SaaS do it by introducing bureaucracy.
Founders control the credit card.
Finance teams introduce a request form.
A person is hired to run a procurement process.
Bureaucracy
Speed
Employees
Traditionally teams seeking to control SaaS do it by introducing bureaucracy.
Founders control the credit card.
Finance teams introduce a request form.
A person is hired to run a procurement process.
Bureaucracy Speed Employees
Teams think they're doing the right thing. They think it's what serious companies do. They're managing risk and controlling burn.
In reality, everyone across the business gets frustrated.
Working at a startup becomes a little less fun.
In reality, everyone across the business gets frustrated.
Working at a startup becomes a little less fun.
Bureaucracy doesn't just stop at the purchase order. Other processes will become targets to be formalised
Company culture will begin to change. It will become more about control. Not agility & creativity.
A middle management will emerge.
Company culture will begin to change. It will become more about control. Not agility & creativity.
A middle management will emerge.
Your best people will get frustrated.
They'll remember the good old days, when things moved quickly. Before their were forms and so many meetings. to look around for places that are more agile.
The whole company begins to slow down.
They'll remember the good old days, when things moved quickly. Before their were forms and so many meetings. to look around for places that are more agile.
The whole company begins to slow down.
But there's a better way.
You don't need to introduce procedures from the 1960s. You can empower teams to keep moving fast, without giving up visibility and control.
And keep employees happy...
You don't need to introduce procedures from the 1960s. You can empower teams to keep moving fast, without giving up visibility and control.
And keep employees happy...
