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Vax booking: A person employed by the #Ontario govt wants to share this because they’re concerned for the health of seniors.
1/6
I was hired by the Ontario govt to work on the Vaccination Info and Booking lines. I had a 2 and a half hour training. I was expected to start today.
1/6
I was hired by the Ontario govt to work on the Vaccination Info and Booking lines. I had a 2 and a half hour training. I was expected to start today.
2/6
I never received the laptop and hardware and have not still. It took me 3 hours to set up my personal laptop just to see if I could. I then watched the chat all day from the agents as they could not book, couldn't help, couldn't look people up,
I never received the laptop and hardware and have not still. It took me 3 hours to set up my personal laptop just to see if I could. I then watched the chat all day from the agents as they could not book, couldn't help, couldn't look people up,
3/6
had no idea how to help old people who are not ambulatory. It was a nightmare. They got no help but only told to look it up in their training manual as their clients were on hold. Nobody could transfer anyone to a PHU. It was an abject failure.
had no idea how to help old people who are not ambulatory. It was a nightmare. They got no help but only told to look it up in their training manual as their clients were on hold. Nobody could transfer anyone to a PHU. It was an abject failure.
4/6
The Vaccination Booking Line times out after 10 mins. Have you ever asked a person over 80 when they are available for an appt now and again in 3 months? They need time, patience, glasses , diaries, calendars. They need an email address to book or definitely a cell phone.
The Vaccination Booking Line times out after 10 mins. Have you ever asked a person over 80 when they are available for an appt now and again in 3 months? They need time, patience, glasses , diaries, calendars. They need an email address to book or definitely a cell phone.
5/6
This age range needs help. They don't all have access to people to help them. I was told I would get 3 days training. I got 2 and a half hours of the worst training of my life. Don't the public deserve to know how the rollout is a disgrace and will be a failure?
This age range needs help. They don't all have access to people to help them. I was told I would get 3 days training. I got 2 and a half hours of the worst training of my life. Don't the public deserve to know how the rollout is a disgrace and will be a failure?
6/6
Expecting over 80's to make the call to protect themselves seems like negligence to me. Of the highest order!”
@fordnation @AndreaHorwath @StevenDelDuca
@celliottability @OntHospitalAssn @RNAO @jkwan_md @DFisman @IrfanDhalla @BogochIsaac @drandrewb @epdevilla @NaheedD
Expecting over 80's to make the call to protect themselves seems like negligence to me. Of the highest order!”
@fordnation @AndreaHorwath @StevenDelDuca
@celliottability @OntHospitalAssn @RNAO @jkwan_md @DFisman @IrfanDhalla @BogochIsaac @drandrewb @epdevilla @NaheedD
