Read on Twitter
Q: #askjf I am a very big fan of you and David. Amazing business and amazing values. What tool do you use internally for video conferencing?
- @subsrl
A:
- @subsrl
A:
Q: What have you found most effective in selling basecamp + http://hey.com as far as marketing channels? #askjf
- @epickevinnguyen
A:
- @epickevinnguyen
A:
Q: Have been a long time user of @basecamp but somehow feel like the product is stagnant and not as updated as other project management products .. #askjf
- @VineetDevaiah
A:
- @VineetDevaiah
A:
Q: Is the future of Hey Hey for Work? Or are there any consumer features coming? #AskJF
- @AndyNicolaides
A:
- @AndyNicolaides
A:
Q: Do you use any sort of product analytics on Basecamp or Hey in order to figure out which parts of the product could be improved? If yes, how? Thanks! #askJF
- @makwarth
A:
- @makwarth
A:
Q: What new features are coming out for Hey? Still on track to use your own email address by end of year? #askJF
- @leejfreedman
A:
- @leejfreedman
A:
Q: When custom domains launches, what will the setup process be like? Changing MX records, etc…? #askJF
- @jpetticrew
A:
- @jpetticrew
A:
Q: What are some skills beside coding someone should learn if he wants to open an online business?
#askJF
- @VladPasca5
A:
#askJF
- @VladPasca5
A:
Q: #askJF how did you replace you 6 month get together meet-up in Chicago in COVID times?
- @sprauerc
A:
- @sprauerc
A:
Q: Do you add user-requested features to your products or only things you consider fitting to your work style? #askJF
- @sashopopov
A:
- @sashopopov
A:
Q: Sorry if you have answered this: Do you have any thoughts on competition? Do you monitor competing software, and base any decisions around them? #askJF
- @gtlpearson
A:
- @gtlpearson
A:
Q: #askJF I’m a fan of HEY, but don’t need Basecamp since I’m solo. I would however like a writing, reminders, calendar app from your team. Any thoughts on individual workers and what to use?
- @nashp
A:
- @nashp
A:
Q: In the past year you’ve hired only senior positions. Do you plan to open up a few internships or junior positions in the near future so others can have the opportunity to learn and grow while working on large scale apps like Baseca… #askJF
- @RaulOnRails
A:
- @RaulOnRails
A:
Q: What would be your advice for hiring online? Both for the candidates and the recruiting team? Considering all the years of experience working Remote, I’m pretty sure you’ve learned quite a lot in this field. Thanks! #AskJF
- @MagalereMario
A:
- @MagalereMario
A:
Q: How would you pick a replacement for yourself at Basecamp and/or HEY? Bonus question: how would you know it’s time to hand over the reins? #askJF
- @predkelis
A:
- @predkelis
A:
Q: If you would start a new SaaS business from scratch, what kind of approach/ business philosophy you would follow? (Getting Real, Lean Startup or something else?) #askJF
- @jyriand
A:
- @jyriand
A:
Q: #askJF I love this quote from John Doerr, “We need teams of missionaries, not mercenaries”. I’ve been in the role of Product Manager for a month & fortunate enough to have an excellent Eng. team, they’re missionaries. If you had a team…
- @FayeJakovcevic
A:
- @FayeJakovcevic
A:
Q: #askJF how do you handle legal matters at Basecamp? As a lawyer, I sometimes feel my work creates more bureaucracy without value. Curious where a legal department would fit in your management philosophy.
- @Jameschanwz
A:
- @Jameschanwz
A:
Q: Have there been particular drivers that have caused you to create new versions of Basecamp instead of choosing to morph the current version? #askJF
- @delynn
A:
- @delynn
A:
Q: As a @tinyseed mentor how do you advise bootstrapped B2Bs with respect to segmented pricing and going upmarket, as compared with Basecamp's now one size fits all approach #askJF
- @scottbarden
A:
- @scottbarden
A:
Q: @jasonfried How do you manage all the external noise (notifications, Twitter, emails) while still managing to make progress and get work done? #askJF
- @MattTarantino
A:
- @MattTarantino
A:
Q: Hey Jason when there is an opening, will you guys consider my application even though I'm in college? #askJF
- @ApolloAnumitha
A:
- @ApolloAnumitha
A:
Q: How do you discover and validate your ideas and how do you assess if an idea is worth executing? #askJF
- @hiasinho
A:
- @hiasinho
A:
Q: You've spoken and written against per-seat pricing in the past. What made you change your mind on this for HEY for Work? #askJF
- @AyushN21
A:
- @AyushN21
A:
Q: @jasonfried do you have any team members that are strictly dedicated to Hey or Basecamp? If so, what strategies are you using to keep everyone feeling unified? #askJF
- @tomrossi7
A:
- @tomrossi7
A:
Q: What is your team's primary marketing strategy for Basecamp or new products? Is it all inbound at this point?
Any advice on growing from 100 to 1000 customers?
Thanks Jason
#askJF
- @drewhaines3
A:
Any advice on growing from 100 to 1000 customers?
Thanks Jason
#askJF
- @drewhaines3
A:
Q: Any tips on moving from a consultancy to a product business with no outside investment? Instead of going all-in on the product we are taking small steps towards it while financing ourselves with consultancy. But progress is soooo sloooow. #askJF
- @Jadra
A:
- @Jadra
A:
Q: Re: product design. I wonder, when shaping on the demand side, do ideas typically come to you by themselves, or do you chase after ideas by thinking hard? #askJF
- @JenteSeveri
A:
- @JenteSeveri
A:
Q: How do you know if a product (or startup) idea deserves to be tested or prototyped? #askJF Regards from 
Chile
- @Carlos_Scheuch
A:
Chile- @Carlos_Scheuch
A:
Q: @jasonfried HEY is a product that could outlast your career. Same with BC and "until the end of the internet." How do you think about product/company success beyond you and DHH? Do you need to start today? #askJF
- @54footy
A:
- @54footy
A:
Q: Hey @jasonfried, sorry I'm late to this.
Currency values mean people in many countries cannot afford popular SaaS products. How can companies engage with this on a fair basis? #askJF
- @ironsjon
A:
Currency values mean people in many countries cannot afford popular SaaS products. How can companies engage with this on a fair basis? #askJF
- @ironsjon
A:
Q: #askjf How’s your prairie restoration project going? Any plans to share more about it?
- @marcelosomers
A:
- @marcelosomers
A:
Q: 1) are you on Goodreads? If not, what has worked best for Basecamp marketing wise? Was growth organic or other?
2) How are you diversifying your portfolio and what stocks/investments do you recommend?
#askJF
- @thisismyclone
A:
2) How are you diversifying your portfolio and what stocks/investments do you recommend?
#askJF
- @thisismyclone
A:
Q: I've seen you on SvN, Inc., Twitter, Podcasts, Conferences, and Twitch, and newsletters. Are any other platforms part of your Marketing Strategy and do you have a specific budget for it? #askjf
- @peter_baker
A:
- @peter_baker
A:
Q: Hi @jasonfried and @dhh Your tweets and books inspire me everyday. When I read about your max. 3 colleagues teams and the 6 week development iterations I asked myself: who is running the new features once they made it to production? H… #askJF
- @reimansn
A:
- @reimansn
A:
Q: Thank you for the reply. What is your opinion about using no code development products, if I may ask. #askJF
- @DwijaBaxiDoshi
A:
- @DwijaBaxiDoshi
A:
Q: Since these are underrated skill what do you suggest as best resources to learn and sharpen these skills? #askJF
- @zchaitman
A:
- @zchaitman
A:
Q: @JasonFried 
I'm a growth marketer & ex-SaaS founder.
I have lots of great ideas + skills to help grow early-stage SaaS startups.
However, I'm reluctant to ask for work. I get only inbound clients.
What do you suggest I shou… #askJF
- @jamesbaneny
A:
I'm a growth marketer & ex-SaaS founder.I have lots of great ideas + skills to help grow early-stage SaaS startups.
However, I'm reluctant to ask for work. I get only inbound clients.
What do you suggest I shou… #askJF
- @jamesbaneny
A:
Q: #AskJF orgs like sales have easily quantified metrics, so writing goals like OKRs makes sense. That seems so much harder for product and engineering. What’s your take on creating goals for months / quarters for roles like that?
- @JoetalRecall
A:
- @JoetalRecall
A:
@XXXXXXXXXXXXXXX Q: #askJF Presumably there is a need for basecamp employees learn/stay on top of new skills as time goes on. How does basecamp facilitate employees learning these new skills in the cycle-driven format?
- @Paul_Carini
A:
- @Paul_Carini
A:
Q: #AskJF orgs like sales have easily quantified metrics, so writing goals like OKRs makes sense. That seems so much harder for product and engineering. What’s your take on creating goals for months / quarters for roles like that?
- @JoetalRecall
A:
- @JoetalRecall
A:
And as a follow up... https://m.signalvnoise.com/ive-never-had-a-goal/ https://twitter.com/JoetalRecall/status/1341468308118401026
Q: #AskJF Will there be a workflow for this situation:
I have a personal inbox and a professional inbox (with a custom domain, that doesn't require other users (ie, not needing Hey FW) ), I'd love only one inbox but be able to "send from" my …
- @otkstdio
A:
I have a personal inbox and a professional inbox (with a custom domain, that doesn't require other users (ie, not needing Hey FW) ), I'd love only one inbox but be able to "send from" my …
- @otkstdio
A:
Q: @jasonfried Hi Jason - my wife and I are really enjoying HEY! Any plans for cross account collaboration/collections? As parents this would be super useful for email threads that involve school and other kid related topics. #AskJF
- @freerksmit
A:
- @freerksmit
A:
Q: #AskJF very straightforward :-) when will you introduce custom domains for personal hey?
- @larscleary
A:
- @larscleary
A:
Q: #AskJF – I tried Hey once, I struggled with whether to screen out an emailer. For example, I may get an email from "Amazon" that has some promotional material I'm not interested, but if I screen out "Amazon", I always wonder if I will also miss…
- @ylin_
A:
- @ylin_
A:
Q: How do you use newsletter on personal/work email? Do you like to keep it separate, like tech news to work mail and all other to personal? Btw any plans to add some indicator to The Feed, where I have left off last time? #askJF
- @erichstark
A:
- @erichstark
A:
Q: Why was HEY for Work priced per member radically different than the Basecamp pricing philosophy? #AskJF
- @snaushads
A:
- @snaushads
A:
Q: What do you think about product design / management / development consulting? Particularly product management/strategy. What type of company would benefit from it. What business/product maturity level?
Thank you!
#AskJF
- @paun_x
A:
Thank you!
#AskJF
- @paun_x
A:
Q: Why there is no indicator that something new has arrived in The Feed? Also, why can't we remove emails from The Feed? #AskJF @heyhey
- @otarch
A:
- @otarch
A:
Q: #AskJF I want a Hey for Family so I can tag/assign/chat emails to my family members. That way I don’t have to forward all the time. Or maybe I could use Hey for Work with different email domains?
- @weskimbell
A:
- @weskimbell
A:
Q: #AskJF – @jasonfried 4 out of 5 guests on our upcoming podcast @DesignDisciplin named your books as must-reads.
Will you dial in and talk all you want about product dev and design with a recovering academic?
- @doctorBaytas
A:
Will you dial in and talk all you want about product dev and design with a recovering academic?
- @doctorBaytas
A:
Q: From a product design perspective, is there anything you wish you did differently when HEY first launched? Anything specific that you’ve changed your mind on, given user feedback? #askJF
- @maneetpaul
A:
- @maneetpaul
A:
Q: How does Basecamp train junior employees in a remote environment? What are some ideas on how you could improve? #AskJF
- @dev_gar
A:
- @dev_gar
A:
Q: How do you guys think about differentiating between beginner/average users and power users?
I find supporting so-called "power users" can add a lot of complexity to the product and the underlying code base.
#AskJF
- @luthfurc
A:
I find supporting so-called "power users" can add a lot of complexity to the product and the underlying code base.
#AskJF
- @luthfurc
A:
Q: Is there a version of "Archive" in Hey? I have stuff in my Imbox that I want to keep "in case" but not even to put Aside (too much visibility). #askjf
- @conorop
A:
- @conorop
A:
Q: Do you use @heyhey for customer support internally? It seems like the collaboration tools could be perfect for support. #AskJF
- @jonhainstock
A:
- @jonhainstock
A:
Q: @jasonfried
Q: I am looking for developer role, I finished @treehouse tech degree program, and finished a paid client project. ( http://Clause.io )
What should my steps be into a job hunt?
#AskJF
- @EmmettNaughton
A:
Q: I am looking for developer role, I finished @treehouse tech degree program, and finished a paid client project. ( http://Clause.io )
What should my steps be into a job hunt?
#AskJF
- @EmmettNaughton
A:
Q: @jasonfried attachments are my single frustration with Hey for work. No multiple downloads, no click to open (but save, name, go to finder, open instead). Is that something you are working on? #askjf
- @Jeroen_Blaauw
A:
- @Jeroen_Blaauw
A:
Q: @jasonfried Was there an initial moment that led to the development of an alternative way of working with email? #askJF
- @_web_
A:
- @_web_
A:
Q: #AskJF when do you plan an auto response feature? When I'm on vacation, clients should know why I'm not responding.
- @TFeistmantl
A:
- @TFeistmantl
A:
Q: @jasonfried I've heard you mention 'tick tock' dev in previous videos. Are you still doing 6 weeks on Hey, 6 on BC, etc etc, or is it more nuanced than that? #askJF
- @gav
A:
- @gav
A:
Q: hey @jasonfried ! Hey seems to be an engineering beauty surrounded by a sea of calm and control, and I'm really tempted to switch in from Fastmail. Pure curiosity, do you use standard IMAP or new JMAP ?
#askJF
- @Grishkaone
A:
#askJF
- @Grishkaone
A:
Q: @jasonfried y’all have mentioned that you primarily use Basecamp for internal organizational communication. What then do you use Hey for at Basecamp? External email only? #AskJF
- @bradleywagner
A:
- @bradleywagner
A:
Q: #AskJF
What has been the most challenging aspect of launching a new email client? Either operationally / technically.
- @brodgaggi
A:
What has been the most challenging aspect of launching a new email client? Either operationally / technically.
- @brodgaggi
A:
Q: #askJF is there a deeper thought to not having recurring tasks in Basecamp? For Basecamp4 it could be a great feature for Teams though I get Projects not having it
- @therealstika
A:
- @therealstika
A:
Q: What’s the biggest thing you love about Chicago. What’s the biggest thing you hate. #askJF
- @_buggles
A:
- @_buggles
A:
Q: Given the functionality of Basecamp, could it be used as a kind of private social media network? #askjf
- @SimonFraser4
A:
- @SimonFraser4
A:
Q: What is the reason that Hey is a sort of relay and cannot import an email box with an email history? #askjf
- @Qorne
A:
- @Qorne
A:
Q: #askJF How to grow the team across multiple (and distant) time zones without affecting work-life balance? There must be some overlap hours but how to make it easy for everyone?
- @IvanBernatovic
A:
- @IvanBernatovic
A:
Q: @jasonfried - what's your favourite thing HEY are working on during the current 6-week cycle?
#askJF
- @PedroZun1ga
A:
#askJF
- @PedroZun1ga
A:
Q: Hello. As @heyhey approaches its first anniversary are you planning a raft of new features to ‘retain’ early adopters who might be wavering about renewing? #askjf
- @otis_bedding
A:
- @otis_bedding
A:
Q: Which personal frameworks do you have to complete your todo list? Any book recommendations? #askJF
- @patrosmania
A:
- @patrosmania
A:
Q: how do you combine your writing activities and day to day work? do you have any recommendation on writing frequency and pacing? #askJF
- @andrescontilde
A:
- @andrescontilde
A:
Q: The only feature I want in HEY is a keyboard shortcut to "jump" to the next email when I'm in an email. GMail "J" key. Could that happen? #askJF
- @jakemcgraw
A:
- @jakemcgraw
A:
Q: What advice would you give to someone who wanted to start a company right now? #askJF
- @StackOverwhelm
A:
- @StackOverwhelm
A:
Q: #askjf in @heyhey it would be great to have an option for labbeled mail to be read in The Feed style view. I label some newslettters ‘design’ and want to read them all together. Is this something you might consider?
- @iestynx
A:
- @iestynx
A:
Q: How do you keep track of shared contacts across the company? Still using Highrise? #askJF
- @kbeegle
A:
- @kbeegle
A:
Q: #askJF what startup opportunity would you pursue in tech if you would start again?
- @zebranotunicorn
A:
- @zebranotunicorn
A:
Q: #askJF how do you guys test your products? Have you got a testing (QA) team? Or do your developers do testing tasks? How’s your testing process set up?
- @dinakazakevich
A:
- @dinakazakevich
A:
Q: Q: 
question
Any love for Tudor watches ?
I feel like it represents you - no bling, no bs, nothing EXTRA, but top-notch efficiency
Could have “everything” easily, but that’s simply not what they want to be #AskJF
- @chddaniel
A:
questionAny love for Tudor watches ?
I feel like it represents you - no bling, no bs, nothing EXTRA, but top-notch efficiency
Could have “everything” easily, but that’s simply not what they want to be #AskJF
- @chddaniel
A:
Q: How do you weigh whether or not to listen to user feedback in the design of new products/features or making adjustments to existing ones? #AskJF
- @joe_kitz
A:
- @joe_kitz
A:
Q: #askJF As a company that was at the bleeding edge of remote work previously, how have you been able to expand or improve your remote work practices now that the broader market caught up with you a little bit?
- @VladCoho
A:
- @VladCoho
A:
Also see: https://m.signalvnoise.com/we-dont-fight-the-talent-war/ https://twitter.com/BaileyJM02/status/1382844572888412161
Q: @jasonfried Interesting company, curious to know your employment process. Do you poach or encourage high level developers from other firms to work for you or do you simply put out job listings and find the best candidate? And do you… #askJF
- @BaileyJM02
A:
- @BaileyJM02
A:
Q: @jasonfried Why are you so long Clubhouse even though you don’t subscribe to the venture capital model of building businesses? #askJF
- @nityeshaga
A:
- @nityeshaga
A:
Q: Thoughts on the psychedelic renaissance? Any personal or formative experiences you can share? #askJF
- @shawnsakamoto
A:
- @shawnsakamoto
A:
Q: It would be awesome if you could incorporate a calendar capable of invites within Hey or Basecamp. I’d move my whole company over to Hey if you did. We’d have to pay for google and hey if we had to keep google calendar. Are y’all… #askJF
- @davidwright54
A:
- @davidwright54
A:
Q: #askJF What do you think the future skill the ppl need the most?
- from a high school CS teacher.
- @joannie_huang
A:
- from a high school CS teacher.
- @joannie_huang
A:
Q: @jasonfried #askJF - How did you avoid feeling behind compared to your peers in your 20's?
- @jimmy_cerone
A:
- @jimmy_cerone
A:
Q: @jasonfried as a customer of Hey email, it’s hard for me to decide on where to put emails such as login notifications or language changes in the account. These are not really for Paper Trail, but shouldn’t clutter Imbox as well.… #askJF
- @romanserazhiev
A:
- @romanserazhiev
A:
