@BestBuySupport Yesterday I ordered a television with a sound bar for pick up 4 hours later still nothing about when I could pick up I called was told the stores don’t answer the phones anymore and all calls go to a call center. Told the lady I was still waiting to get notified..

could pick up my order. She told me well sue to covid it takes longer and could be next day it was set for same day pick up she just kept repeating well due to covid there are delays again I asked why I couldn’t speak to someone in store she said due to covid stores are...

asked why I couldn’t speak to someone in store she said due to covid stores are not answering phones I asked what does covid have to do with answering phones she then told me if your to fucking stupid to listen then to bad my phone was on speaker and family heard what she said...

I asked what does covid have to do with answering phones she then told me if your to fucking stupid to listen then to bad my phone was on speaker and family heard what she said and she heard them in the background asked who was listening told her my family I’m on speaker.....