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Let’s discuss 5 ways to INSTANTLY build rapport over the phone
Earlier we talked about different tonalities
Lets simplify things here as I give you 5 easy tips you can use RIGHT NOW.
Monday is right around the corner
Try these tomorrow on your calls
Earlier we talked about different tonalities
Lets simplify things here as I give you 5 easy tips you can use RIGHT NOW.
Monday is right around the corner
Try these tomorrow on your calls
1. MATCH THEM
Always match the rate of speed.
In other words if they talk fast, talk fast. If they speak slow, guess what? Speak slow
Match their words, repeat things back to them. Step into their world
Balanced energy is everything
Once matched, you can lead
Always match the rate of speed.
In other words if they talk fast, talk fast. If they speak slow, guess what? Speak slow
Match their words, repeat things back to them. Step into their world
Balanced energy is everything
Once matched, you can lead
2. TARGET EMOTIONS
Emotions are contagious.
When you successfully match them, proceed to project enthusiasm and excitement.
It affect them subconsciously.
First match, pace, and lead. From there, bring out the feel good emotions within them.
Watch the magic happen
Emotions are contagious.
When you successfully match them, proceed to project enthusiasm and excitement.
It affect them subconsciously.
First match, pace, and lead. From there, bring out the feel good emotions within them.
Watch the magic happen
3. POWER WORDS
Key words, at key moments.
Use voice inflections when saying something important. Every word you speak, put that direct energy in it.
Make your words come ALIVE.
Be bold with action words
Making a point? Put fire into it
Key words, at key moments.
Use voice inflections when saying something important. Every word you speak, put that direct energy in it.
Make your words come ALIVE.
Be bold with action words
Making a point? Put fire into it
4. DRESS FOR SUCCESS
But were on the phone? Exactly.
Now that most of us are working from home it’s easy to throw on pajamas and throw down on calls.
Stop this
Dress sharp and professionally. Subconsciously it will reframe you. You’re an expert. You’re the one in control
But were on the phone? Exactly.
Now that most of us are working from home it’s easy to throw on pajamas and throw down on calls.
Stop this
Dress sharp and professionally. Subconsciously it will reframe you. You’re an expert. You’re the one in control
5. BODY LANGUAGE
Even though were on the phone (video chat applies still)
Always ensure your facial expressions and body language match your tonality and words.
Use your hands when you speak. Remote work isn’t an excuse to lack
When things open back up, you’ll be golden.
Even though were on the phone (video chat applies still)
Always ensure your facial expressions and body language match your tonality and words.
Use your hands when you speak. Remote work isn’t an excuse to lack
When things open back up, you’ll be golden.
Enjoyed? Check here for my tips on tonality : https://twitter.com/mindvsmatrix/status/1329782472180117510">https://twitter.com/mindvsmat...
