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I spent 3 years as a retirement home server.
What I learned will help you win people & make friends.
( I save the best for last)
// A THREAD //
What I learned will help you win people & make friends.
( I save the best for last)
// A THREAD //
1. Remember Names
"Isaiah, how do you remember my name?"
Took me a week to learn all names in each dining hall.
Then, every conversation.
Ended or started with their name.
Residents loved that.
Make people feel important; Win the heart
"Isaiah, how do you remember my name?"
Took me a week to learn all names in each dining hall.
Then, every conversation.
Ended or started with their name.
Residents loved that.
Make people feel important; Win the heart
2. Use Compound Interest
My first month, I was da new kid on the block.
But, I made some bonds.
Each month, I made more and grew the ones I had.
Earned the award of Resident Favorite.
Play long-term games; Win long-term people
My first month, I was da new kid on the block.
But, I made some bonds.
Each month, I made more and grew the ones I had.
Earned the award of Resident Favorite.
Play long-term games; Win long-term people
3. Always end convos on a high note
People remember what they heard last from you.
You remember what you said last to someone.
(Principle of recency)
Why does this matter?
People die & leave your life.
Be aware of this; Watch your tongue
People remember what they heard last from you.
You remember what you said last to someone.
(Principle of recency)
Why does this matter?
People die & leave your life.
Be aware of this; Watch your tongue
4. Be Open
I shared a favorite author with one of my residents.
Listened to incredible stories from people four times my age.
Learned life lessons from widows.
Treat everyone as a teacher; Enjoy the gems & trust
I shared a favorite author with one of my residents.
Listened to incredible stories from people four times my age.
Learned life lessons from widows.
Treat everyone as a teacher; Enjoy the gems & trust
5. Be Yourself
Cliché, I know. But it's true
People love that openness. It shows your trust.
Plus, nothing beats being loved for who you are.
No fake image to keep up.
Be True; Win Freedom & Love
Cliché, I know. But it's true
People love that openness. It shows your trust.
Plus, nothing beats being loved for who you are.
No fake image to keep up.
Be True; Win Freedom & Love
6. Be Patient
I trained several kids during my time.
It's easy to get impatient, BUT...
Remember, you were there once.
Slow down & elevate people.
Take it easy; Earn respect
I trained several kids during my time.
It's easy to get impatient, BUT...
Remember, you were there once.
Slow down & elevate people.
Take it easy; Earn respect
7. Unspoken Wants & Needs
I put to memory the fav foods, drinks, and quirks of every resident.
One man loved ice water. But it was never on his ticket.
I always delivered.
People notice those small things.
Deliver without being asked; Move the soul
I put to memory the fav foods, drinks, and quirks of every resident.
One man loved ice water. But it was never on his ticket.
I always delivered.
People notice those small things.
Deliver without being asked; Move the soul
RT the thread and share some game.
Help people win friends.
They make life fun. https://twitter.com/ZaeMinter/status/1330193314616913921?s=20
Help people win friends.
They make life fun. https://twitter.com/ZaeMinter/status/1330193314616913921?s=20
