This sounds like the social expectation of how we treat automated robots/programs, without the actual automation https://twitter.com/FoldableHuman/status/1322327472675774464

Because the "thing" does all the work, we can treat it as an object, critiqued not like a person with wants and needs in a society. Like hitting a computer (or yelling at it) until it works the way you want it to

Of course the "thing" was never just the app or the bot in and of itself dropped from sky like a divine totem, there's people who built, who serviced it, who work alongside it, who feed it inputs, etc

At first my gut was to continue this thread and say "well because automated tools do more work than previously, it obscures relationship between people and product, people find it hard to attribute which part is the worker's labor or from automation," and so on and so on