Something strange happened today.

Our subscription flowers were featured on @StephLunch's excellent TV show, with the great @SimonLycett.

But... something went *very* wrong!

1. They only showed half the flowers.
2. They quoted us at more than double our actual price.
We were grateful for @StephLunch saying "These seem a lot posher, so they're more expensive these ones?"

But were shocked when the answer was "Yes they're £45"

(Reader, our subscription flowers are actually £20... *including* delivery!)
They said we were as good value as the other suppliers, even though they said we were £45, when we're actually £20...

...but we wanted to clarify as we've had a ton of calls!
1. Value is *hugely* important to us. As you can tell, they thought our subscription box was good value at £45, when it's actually £20.

We want our customers to know that our mission is to delight them and bring absolute joy each time they receive a subscription
2. Ethics is hugely important to us.

One of the other florists featured on the show was referred to as the 'ethical' option.

Reader, we've been ranked the UK's most ethical flower company 6 years in a row. We've had a perfect score the last 2 years running.
We plant a tree for every order.
We've removed single use packaging from our deliveries.
We're a member of the Positive Luxury Group.
We pay a Real Living Wage.
We give £1 to Women's Aid for every order.
Our flowers even come wrapped in paper recycled from flower waste.
So, if you hear that our flowers are good value at £45, please know that they're actually *£20* ... *including* delivery.

We're hoping @StephLunch will clarify for viewers.

If you are interested in more, or want to tell a friend, take a look here: https://www.arenaflowers.com/pages/subscription-flowers (
You can follow @ArenaFlowers.
Tip: mention @twtextapp on a Twitter thread with the keyword “unroll” to get a link to it.

Latest Threads Unrolled: