We just surpassed 2,000 subscription customers on our ecomm platform from a virtual standing start 90 days ago https://abs.twimg.com/emoji/v2/... draggable="false" alt="🤯" title="Explodierender Kopf" aria-label="Emoji: Explodierender Kopf">

Here’s what we changed to get there:
1/5

https://abs.twimg.com/emoji/v2/... draggable="false" alt="🕺" title="Tanzender Mann" aria-label="Emoji: Tanzender Mann"> We prioritized making it super easy to swap flavors, skip orders, or cancel a subscription *via text*. Take that, Comcast! https://abs.twimg.com/emoji/v2/... draggable="false" alt="📺" title="Fernsehen" aria-label="Emoji: Fernsehen">
2/5

https://abs.twimg.com/emoji/v2/... draggable="false" alt="🧑‍💻" title="Technologist" aria-label="Emoji: Technologist"> We added an exclusive subscription support email address and worked on unique email flows for subscribers that walks them through their journey with OLIPOP.
3/5

https://abs.twimg.com/emoji/v2/... draggable="false" alt="🚀" title="Rakete" aria-label="Emoji: Rakete"> More broadly, we decided to flip the script and view subscription as a new sale every month. We’ve got to consistently win the customer over on every single order.
4/5

Humbled to be part of a team that is truly changing the game. Couldn’t have done this without my team, extremely thankful for them this morning. https://abs.twimg.com/emoji/v2/... draggable="false" alt="😍" title="Lächelndes Gesicht mit herzförmigen Augen" aria-label="Emoji: Lächelndes Gesicht mit herzförmigen Augen">https://abs.twimg.com/emoji/v2/... draggable="false" alt="🙏" title="Folded hands" aria-label="Emoji: Folded hands">https://abs.twimg.com/emoji/v2/... draggable="false" alt="🧡" title="Orangefarbenes Herz" aria-label="Emoji: Orangefarbenes Herz">
5/5

Okay - holy shit , this thread popped off https://abs.twimg.com/emoji/v2/... draggable="false" alt="🕺" title="Tanzender Mann" aria-label="Emoji: Tanzender Mann">

Let’s keep growing and sharing https://abs.twimg.com/emoji/v2/... draggable="false" alt="💕" title="Zwei Herzen" aria-label="Emoji: Zwei Herzen">