Question.
Why are the Medical Profession panicked if someone knows the right word for something that's wrong with them?
I ask as a professional in a different Profession.
If one of my clients came in and said, "I want to build a...ooo, square thing...pointy flat thing on top"/

"I think it'll be quite big but I'm not expert in this measuring business....what's the right word for a unit of measurement? I'm sure you know - after all, I'm just a client"...
Well, I would assume they'd lost the plot. Literally and figuratively/

In our Profession, we expect our clients to have a fairly sensible conversation with us. They know what an office block or a residential care home looks like, and they can describe its basic features.
But if I use an actual medical word with a Doctor, they go a strange colour/

Despite the fact that people turn on the tele and there's medical programmes night and day. They pick up the Daily Fail and there's medical info in there in huge sections. They read a magazine and it's giving them medical info.
But they Must Not Say Any Medical Words.
Mmm/

It's a significant problem with (say) autistic patients, (1 in 30 of those walking in through the door). Many of us have brains that prefer to use the correct term for something.
Where did the idea start that patients having to pretend they've never seen a body before?

In one of the roles I carry out, we're looking at the medical notes for patients as part of their care review. I have to be able to read every word of what's there and make basic sense of it. That's with a Clinical Reviewer working with me of course.
But if I go to the Doc/

/I have to use words I'd have used as a five year old...or they turn that strange colour again.

It's really odd.

Being clear that in our advisory/training roles, our teams train a lot of Clinicians. Decoding autistic communication so such Clinicians know what's totally normal autistic phrasing, and what's something completely different & psychological, is vital. Hence asking the thinking.

Imagine if you will a Senior Partner in a Medical Practice approaching us.
"Hello, Surveying Company, something is wrong with my building."
"Aha. We can soon narrow this down. We have ten minutes. What symptoms can you describe?"/

"Well, it's quite hot, and sort of uncomfortable. There are loud noises occasionally?"
"Ah, interesting - and how long has this been going on for?"
"Ooo, about six months? And there's a leak. I think we need a new one."
"Now let's not be hasty. I'm the professional here!"/

"We can't just go getting you a new one, you know. The Valuation Office doesn't hand out CMR increases on a whim these days. Let's continue with our questions. How are you at extending things? I think we may need to do an examination...."
"Er, I have brought plans...?"

"Plans! What do you mean you've brought Plans! I'm seriously concerned about your attitude. It's as if you are attention-seeking. I don't need to see your Plans for a New Surgery. Anyone can look up that sort of thing on the internet these days, y'know..."

It'd be odd, eh.

I can safely report that we find the Medical Professionals absolutely delightful to deal with as clients, and have done for the last two decades.
It helps if we both are able to speak a bit of each others' area of knowledge.