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Future of Data Sharing We organised a 2 week-long remote design jam (hackathon) around Account Aggregators sponsored by @Facebook and in partnership with @sahamati, @parallel_hq, @IndiaDice & @CIIEIndia
A thread of the ideas presented
We had 9 teams consisting of a designer, product managers, founders, policy experts and facilitators.
- This year's industry participants - @Razorpay, @rupeekapp, @_groww, @savemo_app, @Early_Salary and @scripbox
- Along with students from NID & Srishti
Each team were given a persona and a fintech use case (Lending, Expense Management, Portfolio Management etc. )
Design Jam's objective
'How might we design a trustworthy UX for an individual to share data using AA'
Sample Persona: https://bit.ly/3j2SAZf
Design Jam's objective
'How might we design a trustworthy UX for an individual to share data using AA'
Sample Persona: https://bit.ly/3j2SAZf
Design Jam Format:1. Two real-time 3 hr workshop with teams. (Thanks to @zoom_us break out rooms)
2. 8 days of async collaboration on WhatsApp along with design and policy mentoring session.
3. Final design presentations :D
Documenting an interesting idea from the jam
Team: OINK 1
Usecase: Expense Management app
Persona: Vasanth (Trendsetter) - https://bit.ly/3j2SAZf
OINK 1 uses conversational UI to solve the challenge of trust and explainability of AA.
@savemo_app
Usecase: Expense Management app Persona: Vasanth (Trendsetter) - https://bit.ly/3j2SAZf OINK 1 uses conversational UI to solve the challenge of trust and explainability of AA. @savemo_app
Team: OINK 2
Usecase: Expense Management app
Persona: Riya (Cautious) - https://bit.ly/3k8goMQ
Uses trust markers to increase comfort.
Also provides alternate ways of data sharing and educates users about the pros and cons
NID Bangalore
Usecase: Expense Management app Persona: Riya (Cautious) - https://bit.ly/3k8goMQ Uses trust markers to increase comfort. Also provides alternate ways of data sharing and educates users about the pros and consNID Bangalore
Team: EMI Monk 1
Usecase: Consumer durable loans
Persona: Tejas (Aspirant) - https://bit.ly/355isyJ
Uses cultural artefacts like memes to explain the idea of account aggregator. I mean, why should all fintech apps be serious?
NID + BITS Pilani
Usecase: Consumer durable loans Persona: Tejas (Aspirant) - https://bit.ly/355isyJ Uses cultural artefacts like memes to explain the idea of account aggregator. I mean, why should all fintech apps be serious?NID + BITS Pilani
Team: EMI Monk 2
Usecase: Consumer durable loans
Persona: Raghu (Survivor) - https://bit.ly/3k6k0ig
Uses the idea of video stories to replace FAQs that explain the concept of AAs to the users
@rupeekapp
Usecase: Consumer durable loans Persona: Raghu (Survivor) - https://bit.ly/3k6k0ig Uses the idea of video stories to replace FAQs that explain the concept of AAs to the users@rupeekapp
Team: Instamoney 1
Usecase: Personal Loans
Persona: Raghu (Survivor) - https://bit.ly/3k6k0ig
Uses universal navigation to track the loan application progress & integrates contextual video tutorials
Shristi School of Art & Design
Usecase: Personal Loans Persona: Raghu (Survivor) - https://bit.ly/3k6k0ig Uses universal navigation to track the loan application progress & integrates contextual video tutorialsShristi School of Art & Design
Team: Instamoney 2
Usecase: Personal Loans
Persona: Tejas (Aspirant) - https://bit.ly/355isyJ
Bring in the idea of data negotiation (i.e) shows a potential increase in the borrowing limit increase when more data is shared.
@Early_Salary
Usecase: Personal Loans Persona: Tejas (Aspirant) - https://bit.ly/355isyJ Bring in the idea of data negotiation (i.e) shows a potential increase in the borrowing limit increase when more data is shared. @Early_Salary
Team: Moneybox 1
Usecase: Portfolio Management
Persona: Riya (Cautious) - https://bit.ly/3k8goMQ
Uses alternate term like 'auto sync' instead of AA to avoid jargons. App requests to sync data for tie it up with long term goals are rebalancing
@scripbox
Usecase: Portfolio Management Persona: Riya (Cautious) - https://bit.ly/3k8goMQ Uses alternate term like 'auto sync' instead of AA to avoid jargons. App requests to sync data for tie it up with long term goals are rebalancing@scripbox
Team: CashLend
Usecase: SME Loans
Persona: Parijat (Follower) - https://bit.ly/3o02eQd
Introduces trust markers and time markers to indicate the ease of using AA in data sharing.
Usecase: SME Loans Persona: Parijat (Follower) - https://bit.ly/3o02eQd Introduces trust markers and time markers to indicate the ease of using AA in data sharing.
A huge shoutout to all the @yltfellowship fellows who were a part of the teams and assisted the teams with the policy angle.
And our partner @TTCLabs, from whom the design jam format originates :) https://www.ttclabs.net/
And our partner @TTCLabs, from whom the design jam format originates :) https://www.ttclabs.net/
We would be taking a few of these prototypes to real users to test their usability. Following which a design playbook for data sharing in financial services would be published.
Do watch this space. Meanwhile, follow us on @Medium https://medium.com/91-labs/future-of-data-sharing/home
Do watch this space. Meanwhile, follow us on @Medium https://medium.com/91-labs/future-of-data-sharing/home
