THREAD: What I learned about humility and assumptions from a Facebook Marketplace Ad.

My daughter is a student and she was having a clear out. I said I’d help her and put some stuff on eBay and some on FB.

This jacket was something she’d picked up 2nd hand. Listed at £22.
1/
There were some ‘Is this still available?’ messages but no one was serious.

(If you don’t know this is what happens on FB if an item is say £100:

‘Is this available?’

‘Yes’

‘Will you take £50?’

‘No sorry’

‘£60?’

‘£85.’

...tumbleweed...

It’s annoying).

2/
So, back to the jacket.

There was a message:

‘Hi is this available?’

‘Yes’

‘Will this fit a woman size 12?’

‘Yes. Probably’.

‘Can I try it on?’

‘Sure’.

‘Will you take £20?’

THEN I said:

‘If £2 is that important to you for a £60 jacket, yes’.

Pretty sarcastic.
3/
The lady said this:

‘Sorry you feel like that, £2 is very Important to me as I’m rebuilding my life after domestic abuse. I need a coat. Don’t bother’.

I.

FELT.

TERRIBLE.

Seriously. Really bad.

To her credit she hadn’t blocked me and I wrote back.

Apologising.

4/
I told her I was sorry first of all. Sorry I’d made an assumption and sorry she’d been through something so terrible.

I also said I get fed up with chancers and people taking the mickey when I’m selling things.

I also said she could have the coat for a tenner.

5/.
Again to her credit she accepted the apology. And explained more about her circumstances- moving away from her home and making a new start.

She told me the town where she was working and we tried to arrange her trying it on. (Obviously Ondidnt want her to be uncomfortable).
6/
So I offered to post it. She gave me her work address and I posted it.

She said she’d pay it via BACS.

I told her to forget it. She needed a coat. She was in need of it.

I was paid in a lesson. I’d forgotten to be kind first.

I learned not to make assumptions.

7/
We seriously do not know anything about someone else’s life.

It’s easy to react and shut people down.

It’s easy on social media to expect the worst.

So:

Take a breath before you reply.

Try and stay calm and positive.

Admit your mistakes.

#BeKind .

Ends.
*I gave my daughter £20 by the way.
You can follow @EnterpriseSBox.
Tip: mention @twtextapp on a Twitter thread with the keyword “unroll” to get a link to it.

Latest Threads Unrolled: