Read on Twitter
Hello Twitter 
I’m back after a bit with some thoughts on recent things happening in the digital community on here...
I’m back after a bit with some thoughts on recent things happening in the digital community on here...
As some of you may know, a service I worked on a few years ago has been receiving a lot of interest recently.
Whilst that’s part and parcel of working in the open, there’s some stuff to address about how I’ve seen the digital community react on Twitter.
Whilst that’s part and parcel of working in the open, there’s some stuff to address about how I’ve seen the digital community react on Twitter.
First, let’s start with some context. The service I refer to was made nearly 2 years ago to meet vastly different user needs. An MVP launched in 4 months and was handed over. Unfortunately, it’s seen no love since, much to the sadness of the old team & their proposed iterations.
The past few weeks, I've seen a total repurposing of a service that an amazing team worked on, becoming distorted out of context.
Imagine trying to turn a skateboard into a plane that made knitted socks. All things considered, I’m really proud of what we were able to achieve.
Imagine trying to turn a skateboard into a plane that made knitted socks. All things considered, I’m really proud of what we were able to achieve.
What’s troubling is how quick individuals have been to jump to conclusions. We’d never design a service based on assumption. Journalists wouldn’t publish an article without basing it on facts.
So why do we hold ourselves to a lower standard on Twitter?
So why do we hold ourselves to a lower standard on Twitter?
Casting aspersions about something you know nothing about isn’t helpful. It’s conjecture. Sharing feedback and critique is one of the best things our community has to offer. But misinformation going unchallenged & occasionally applauded erodes the quality of discourse we have.
Personally, it’s been disappointing to see individuals I’ve never worked with comment on my role and approach as a designer. It’s a kick in the teeth coming from those who profess to mentor and support designers less experienced than themselves.
We’re all on the same team, trying to do the right thing for service users.
I hope this thread helps to bring some much-needed context and reflection.
I hope this thread helps to bring some much-needed context and reflection.
If you have any feedback or questions for me or the team, I’d really like to hear it. I’ll make sure its heard by the right people.
hello@willhepworth.co
hello@willhepworth.co
Anyway, back to regular programming 
