does this mean we are increasingly out of synch with what the public, patients, their families, the press now want and expect and if so do we need either to

1 Change the offer considerably (although with limited resource and staffing, how)?

2. Level with the public very openly

i.e. be completely honest about what a public health service for the many based on need not want and free at point can and cannot reasonably be expected to do with current staffing, capacity and resource and make it clear that is is a million miles from retail, leisure, travel?

so uncertainty, spontaneously resolving symptoms which don't necessarily need tests/treatment, just a safety netting second appointment, lack of same day/next day access, the need to leave hospital when some issues still unresolved, and a lack of choice are just facts of life?

My worry is this will be increasingly out of kilter with how people live their lives

Speak to State School Teachers or Social Workers or Police in a similarly resource constrained environment with multiple competing demands and a similar picture emerges of that mismatch

ENDS