Hi @VodafoneUK, my phone has been returned from repair. Given that the issue was with charging, I am disappointed that it was returned with flat battery. I received a receipt that said that I had been issued a loan phone. This is not true. Can you advise further... (1/2)

...on the compensation I was promised in store? I was without full service of my contact for 7 days and did not receive a temporary handset in the meantime. I was told this would be deducted from my bill (2/2). Thank you.

Hi @VodafoneUK can you please get back to me about the above mini-thread? Thank you.