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"The approach I take is almost all about listening," Tara tells us. 
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Ruth: "I& #39;m excited about this topic because I think that listening can be learned, and should be taught more." https://abs.twimg.com/emoji/v2/... draggable="false" alt="👏" title="Applaus-Zeichen" aria-label="Emoji: Applaus-Zeichen">
"We get trained in public speaking, but we never get trained in listening," Elizabeth points out. https://abs.twimg.com/emoji/v2/... draggable="false" alt="🤔" title="Denkendes Gesicht" aria-label="Emoji: Denkendes Gesicht">
How do we resist the urge to speak when we& #39;re trying to listen?
How do we resist the urge to speak when we& #39;re trying to listen?
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Jeet is sharing some of the key principles of active listening:
https://abs.twimg.com/emoji/v2/... draggable="false" alt="🤝" title="Handschlag" aria-label="Emoji: Handschlag">Building relationships
https://abs.twimg.com/emoji/v2/... draggable="false" alt="🌱" title="Setzling" aria-label="Emoji: Setzling">Creating a safe environment
https://abs.twimg.com/emoji/v2/... draggable="false" alt="🔒" title="Schloss" aria-label="Emoji: Schloss">Assuring the person that whatever they share is confidential
And Jeet concludes, "it& #39;s not easy - be patient".
What about situations where we don& #39;t agree with the person we& #39;re listening to?
You don& #39;t have to agree or disagree when you& #39;re listening, Tara advises - so start there. You may not disagree with them as much as you think. And if you do, take a break.https://abs.twimg.com/emoji/v2/... draggable="false" alt="💡" title="Elektrische Glühbirne" aria-label="Emoji: Elektrische Glühbirne">
You don& #39;t have to agree or disagree when you& #39;re listening, Tara advises - so start there. You may not disagree with them as much as you think. And if you do, take a break.
What challenges should we be mindful of when we& #39;re engaging in conversation?
Avoid being asked to judge or advise, says Jeet.
Don& #39;t take the problem onto yourself, adds Tara - don& #39;t be weighed down.
Avoid being asked to judge or advise, says Jeet.
Don& #39;t take the problem onto yourself, adds Tara - don& #39;t be weighed down.
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How can we improve our attention span? https://abs.twimg.com/emoji/v2/... draggable="false" alt="🥱" title="Gähnendes Gesicht" aria-label="Emoji: Gähnendes Gesicht">
Use all your imaginative skills when you listen to someone - try to visualise what they& #39;re telling you, Ruth suggests.
Use all your imaginative skills when you listen to someone - try to visualise what they& #39;re telling you, Ruth suggests.
How can we reduce the tendency to want to fix and solve people& #39;s problems?
Different people might need different solutions to the same challenge, Jeet reminded us.
And Tara added that it& #39;s more helpful for people to reach their own solutions.https://abs.twimg.com/emoji/v2/... draggable="false" alt="🌱" title="Setzling" aria-label="Emoji: Setzling">
Different people might need different solutions to the same challenge, Jeet reminded us.
And Tara added that it& #39;s more helpful for people to reach their own solutions.
The session is coming to a close - here are some of the most important principles of listening we& #39;ve learned:
https://abs.twimg.com/emoji/v2/... draggable="false" alt="1⃣" title="Tastenkappe Ziffer 1" aria-label="Emoji: Tastenkappe Ziffer 1">Boundary setting
https://abs.twimg.com/emoji/v2/... draggable="false" alt="2⃣" title="Tastenkappe Ziffer 2" aria-label="Emoji: Tastenkappe Ziffer 2">Patience
https://abs.twimg.com/emoji/v2/... draggable="false" alt="3⃣" title="Tastenkappe Ziffer 3" aria-label="Emoji: Tastenkappe Ziffer 3">Creating a safe space
https://abs.twimg.com/emoji/v2/... draggable="false" alt="4⃣" title="Tastenkappe Ziffer 4" aria-label="Emoji: Tastenkappe Ziffer 4">Asking questions and being curious
https://abs.twimg.com/emoji/v2/... draggable="false" alt="5⃣" title="Tastenkappe Ziffer 5" aria-label="Emoji: Tastenkappe Ziffer 5">Empathy and humility
Missed the Listening Skills Workshop? You can watch it here! http://bit.ly/2GgugFO ">https://bit.ly/2GgugFO&q...
