Exceptional service is rare, so when I receive it I usually try to let their manager/store owner know. If large co., then I let manager know but also email corporate. In my email I describe the exceptional service I received and I ask that the employee be recognized for it.
I just did this yesterday for a banker at a Wells Fargo branch. He went out of his way and helped me out with a somewhat complicated matter. I asked him how I can help him get recognized for his exceptional service. He was thrilled.
On the spot, I sent an email to Wells Fargo corporate and also talked to his manager asking her to make sure he gets recognized.

Corporate replied via email, "I& #39;ve forwarded your comments to the appropriate manager. They& #39;ll recognize [] for providing you with excellent service."
It took me just a few minutes to do, but has potential to really help out a guy who really deserves it.

I& #39;ve done this many times over the years and it& #39;s become a habit when I receive truly exceptional and out-of-the-ordinary service.
You can follow @heydave7.
Tip: mention @twtextapp on a Twitter thread with the keyword “unroll” to get a link to it.

Latest Threads Unrolled: