@MetroBank_Help kindly ask your cx advisor dept to NOT ask for acc. no & pw on da phone as security nothing...
are your policy people crazy..?
#BoundToScam..!

also, onboard your people propa so there& #39;s not this awkward situations, nor +++ waiting times whilst they check details

Kindly ensure too that you don& #39;t send people to depts that aren& #39;t the right ones for clearly specific topics such as opening a card dispute for which you& #39;ve already been emailed all the info from the very email you& #39;ve registered in your dbs..
#Misaligned #TimeConsuming..!
#Sloppy

52min & x4 people that i went through...
x4 times validation of details -many more times being asked the same Q for several of the Qs- and in the last validation, w/ EXACTLY the same Qs than previously, I failed to pass security..?
Is @MetroBank_Help on the brink of collapse...!?