I’m really proper kin angry.

The system is broken, a friend of ours in her eighties felt very unwell this morning. She phoned 111 several times but couldn’t get through. She phoned her GP who said she was presenting with Covid symptoms including high temperature.
1/3

Told her she must quarantine for ten days, get a Covid test and not unquarantine until the results are back. She phoned fir a test: system is down. She went online for a test: system down. No onsite tests available. No home tests available.
2/3

Phoned GP for a test: they don’t have any to issue. Net result: stuck on her own at home, unwell, worried with no one to help her or take responsibility for her.
3/3

Additional 4/4:
She has played her part: her Government haven’t.

Update 5/5
After phoning and rephoning all day, at 17:00 she gets through to an Advisor!

Huzzah!

He tells her they can’t do anything about a home test after 15:00, she must phone back after 08:00 tomorrow.