Project goals, a thread...
Recently I worked with a group to develop goals around a large project. I realized that these could apply to a lot of projects with little change. So, here are those 5 project goals:
Operational Excellence
First and foremost, seek to improve efficiency (work is completed with less human and financial resources) and effectiveness (work is completed more quickly and more accurately). The remaining goals are principles by which we achieve this primary directive
Standardization
Develop and implement standard data and process flows.
Feature Maximization and 3rd Party Elimination
Unless operations will be impaired, we will fully leverage this platform and maximize it’s potential for our organization to achieve return on investment. We will choose integrated capabilities over niche products.
Customer-friendly Experience
Provide us with a system that is easy to use; requires minimal training; and allows us to act immediately on their needs. Create workflows that are respectful of our time; keep us informed; and minimize wait time.
Business Insights
Not only will we have more information needed for decision making and to guide our actions, that information will be embedded into the workflows, so it is available at the point it is needed with less effort to access.
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