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1/ Work hard to say less.
2/ Their understanding is your responsibility.
3/ "The single biggest problem in communication is the illusion that it has taken place." — George Bernard Shaw.
4/ Everything you say goes through a bias filter.
5/ Competence + curiosity = differentiation.
6/ What's obvious to you is foreign to many.
7/ "Words should be weighed, not counted." — Yiddish Proverb
8/ What you see depends on where you're standing.
9/ We can't get good unless we get going.
10/ All we have are imperfect tools of interpretation. Everything has a language barrier.
