my mom joined next door two years ago but forgot her password and now interacts exclusively through the three line digests that are included in the emails she can’t unsubscribe from because she lost her password

it was through this version of “next door” that my mom learned that some people are volunteering for Biden by sending postcards, something she would like to do herself, but she can’t find more details because the post is cut off at three lines and she forgot her password

she is a very experienced political phone banker but she is finding the Biden phone bank system impossible despite taking a training bc it’s so tightly scripted with too many prompts that she can’t just have a normal phone bank conversation without getting tech stressed

she has now decided to try to text for Biden bc for some reason she thinks maybe that will be easier

tech journalism focuses a lot on how young people use tech and that’s super interesting of course but also the experience of boomers on the web is a rich tapestry