The biggest lesson I learned this year is that everybody treats you nicely because of what they get from you. For years, I was a happy customer and megaphone. Then my money gets stolen and *boom*, horrible treatment.

Thanks @cowrywise for this lesson. Painful but worth it.

A few million Naira was stolen from my @cowrywise stash (if it happened to me, it can happen to anyone). Cowrywise has traced the origin of the theft and have the details of the thieves. I was also promised that I will get my money back. I have not gotten it back.

It is one thing that my money was insecure. Note, following my incident and at my recommendation, Cowrywise has since disabled external transfers on Stash.

It is another thing that the leadership does not prioritize reimbursements of obvious theft and then chasing the back end.

I hate this so much. It took me months to finally do this. I simply want my money back. In the middle of a pandemic. From a company I trusted so much, that I had a personal account, business account, and told every Tam, Drake and Henry about them.

I hate this. I do not call out disappointments on Twitter, talk less of brands. But I feel like since Cowrywise has treated me like trash all along, and I am also one of their loudest customers, it is only fair.

I'm sorry. I am very sorry. I just want my hard-earned Naira.

Also, I don't think Cowrywise is a fraud. Far from it. What I know is that my money was stolen from their platform and they did not refund it to me, months later. Instead, they are still working on it.

My money was stolen from a platform I trusted. I want it back.

That's all.