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PSA for other #highereducation instructors & #teachers using @zoom_us
**DO NOT RECORD TO THE ZOOM CLOUD**
It's been 48+ hours since my class on Monday & I still don't have access to the Cloud Recordings. 1/n
#AcademicTwitter @AcademicChatter @OpenAcademics @AcademicDilemma
**DO NOT RECORD TO THE ZOOM CLOUD**
It's been 48+ hours since my class on Monday & I still don't have access to the Cloud Recordings. 1/n
#AcademicTwitter @AcademicChatter @OpenAcademics @AcademicDilemma
When I contacted @zoom_us support, their response was: "Please note that recordings may take half the length of the recording, and at the extreme could take up to 24 hours, to finish processing."
I'm pretty sure that 48 > 24 hours. No?
Will update thread with any new info. 2/n
I'm pretty sure that 48 > 24 hours. No?
Will update thread with any new info. 2/n
Opened a new help ticket bc the first one stopped responding.
New response: "We are currently having an issue and delay. The processing is to wait for 72 hours. Hoping for your kind consideration on this one"
Nope. Give me my recording now @zoom_us 3/n
New response: "We are currently having an issue and delay. The processing is to wait for 72 hours. Hoping for your kind consideration on this one"
Nope. Give me my recording now @zoom_us 3/n
It's now been 72 hours and still no recording @zoom_us 4/n
