now I’ve contacted 3 of Taylor’s merch team and I’ll be ranking them up to you :

1- Ethan I give him 9/10 because he was polite and gave me the information I needed

2-Sam 3/10 I’m pretty sure this one is a robot not a real person cause he never actually told me the real information I needed he kept saying the same exact sentence

3- Addison 100000000/10 that girl is the best she kept updating me about my shipment and was the sweetest and she gave me the exact information I need

End of thread that’s it those are the only people I talked to by far Addison is the best, still waiting for my merch to arrive tho