@PaymentsJason @CPHelpTeam
My husband, new to crypto, bought a product with $BTC, the vendor directed us to pay thru @CoinPaymentsNET.
Vendor website states Waiting on payment. I sent transaction details your team provided. 0 response from vendor

I went back and forth on a support ticket for over a week. Was finally advised, by your support team, to leave the vendor a bad review. I was told the vendor had a great history and great reviews, so a bad review should illicit a response. https://abs.twimg.com/emoji/v2/... draggable="false" alt="🙄" title="Gesicht mit rollenden Augen" aria-label="Emoji: Gesicht mit rollenden Augen"> Besides that, there is nothing else

They can do to help. We are out 0.1045 $BTC and no product. Vendor got our $BTC and a bad review. I have not had 1 response to my multitude of emails that went to this “great vendor”

0.1045 $BTC might not seem much to you guys. But in the past 3 months since this transaction

Our jobs haven’t come back.
Our unemployment claim is still stuck in the backlog.
We’re homeless.
I’m still trying to recover from when I got COVID in April.
Bills are piled up and no income in sight.

That 0.1045 $BTC could get my breathing meds, food, or a warm room to sleep

Here’s the transaction

Here’s what the vendor tracking page still says. 3 months later