#heritagetpa Despite submitting all my documents for claim number HH192100493 you are making me run from pillar to post to settle my father's angioplasty bill of arnd 3.5 lakhs. First the agony of surgery and now red tapism.
You raised 4 queries and I have answered all of them only to find that you the same query once again. Here is a copy of final patient bill. It has a revenue stamp and hospital authorization. Do you need a PMO stamp on it now ?
I have visited your office twice and spoken multiple times to your staff but to no avail. Are you a facilitator to National Insurance or a benefit blocker. In today's distressful times hospital bills can only add fin burden.
I am a simple man who has done all due dilligence and replied all your queries. This blocking of services is uncalled for. @NationalIns if your service provider is hindering services to hapless patient then u shd raise a flag too.
Your landline 02228232503 is answered by junior staff who never elevate the complaint. Opaque is a soft word for the lack of customer service. #heritagetpapaymydues
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