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We're doing this thing at the @FinancialReview where we go to a group of businesses every month to track how they're being affected by the pandemic. One thing that is already shining through is how quickly some of them are making big strategic changes... often for the better.
E.g. melb-based tech company Compass Education has found a silver lining in picking up staff from as far afield as the Blue Mountains https://www.afr.com/work-and-careers/education/atlassian-inspires-education-software-player-to-adopt-team-anywhere-20200817-p55mkw
SocietyOne (by @eyers ) has totally automated how it handles hardship requests from its borrowers and says it has become more oriented to 'customer empathy' https://www.afr.com/companies/financial-services/first-real-stress-test-gags-societyone-sceptics-20200817-p55mfg
Suburbanite has quickly moved to work with people on the ground while it can't get around border closures (although this has increased its cost of doing business for now). https://www.afr.com/property/residential/property-investors-count-the-cost-of-second-wave-20200819-p55n38
and even Rich Lister Anthony Pratt (from @michaeljbaile ) can see the benefit to his business if he snares Ruslan Kogan as a new customer https://www.afr.com/companies/manufacturing/why-visy-is-trying-to-woo-ruslan-kogan-20200821-p55o4b
Follow the series (Frontline Fallout!) here https://www.afr.com/topic/frontline-fallout--afr-only--1nic
