We are aware of students& #39; complaints about the meals they have received in quarantine. The complaints are valid. This large-scale delivery of meals to student rooms is a never-before-tried operation for us and our food vendor, Chartwells. (1/3)
There are over 2,600 students quarantining in our residence halls, and every day they are supposed to get three decent meals. Nearly 20% of the meals are specialized—kosher, vegan, halal, etc. (2/3)
It is vital to get it right, and we are disappointed in Chartwells& #39;s management of the quarantine meals process. Read the full statement from NYU spokesperson John Beckman, including the steps we and Chartwells are taking to address the situation promptly: https://www.nyu.edu/about/news-publications/news/2020/august/JB_Statement_Quarantine_Meals.html">https://www.nyu.edu/about/new...
By way of apology for these initial problems, we& #39;re providing each student quarantining in @NYUHousing with a $100 e-card to order delivered food.