@TataCLiQ: I received a call from your support team asking me to invite a technician from Dell (brand of laptop) to investigate and check the laptop. While there is no such clause mentioned in your return policy. Clearly a deliberate attempt to delay and harass customers. https://twitter.com/AshishAg8/status/1293517499112108032

I am afraid that this has been a lot and I am being forced by your support team to escalate this further. In #COVID19 times, how can you force me to invite a stranger when even the close relatives aren't advised to visit. Is this the customer care #TataCliq stands for?

@TataCLiQ:Has been over a month, your #Support number responds busy,e-mails bounced back & #WhatsApp msgs don't get responded. You sold a damaged/used #Dell laptop & then forcing me to call technician in #covid times. Pls get this picked up & issue refund ASAP
cc: @TataCompanies

@nch14404: Pls help
cc: @jagograhakjago @irvpaswan

#help #customersupport #consumerhelpline #onlineshopping #feelcheated #worstsupport #helplessconsumer