I had enough of you, @UPC_Switzerland!

I had enough of that disgraceful 12-month service contract that I guiltily happened to sign!

#UPC #Disgraceful
I had enough of those contract clauses I had to endure, despite your misleading marketing.

“Yes, we write Free-Calls-In-Europe, but we strictly refer to calls generated in and directed to the very same country you are currently in”

#UPC #Misleading
I had enough of your unparalleled fee-for-service scheme!

“Yes, it may cost you a fortune - but, hey, it matches so well with the point above”

#UPC #UnbundleTrap
I had enough of your careless “This-is-it” attitude!

“In no instance acknowledge we any accountability, nor are we willing to make it up. Why? Because we simply don’t give a damn. Deal with it”

#UPC #Careless
I had enough of that extremely poor way of yours handling customers’ dissatisfaction.

“In no instance make we any effort aimed at accommodating customers’ requests, achieving a fair solution, or meeting them halfway”

#UPC #Appaling
I had enough of your pointless surveys!

“Yes, at times, we may ask customers for their feedback. Nevertheless in no instance will we follow up on that, or take any redress action. Sharing your feedback comes for free, so enjoy the perk!”

#UPC #TeasingCustomersForFree
AND TO BE CLEAR:

Although you certainly deserve it, I had no intention of making this public.

But your recent attempt to delay the processing of my contract cancellation, is really too much!

#UPC #Unbearable
And despite your assurances, none of your representatives reached out about that. Nor was I able to speak with anyone when I called.
Isn’t it odd?

“We will address customers’ requests whenever we feel to”

#UPC #ObligationsFree
So, if you have any decency left:

TAKE OWNERSHIP FOR ONCE &
PROCESS MY CANCELLATION ASAP!

I really had enough of your crap! The sooner I can get rid of you, the better.

#UPC #NoDecency
Feel free to use this thread to keep track of your shortfalls.

Then move to the next step and seek professional support.
I believe @MarshaCollier can help!

#UPC #BigTimeFail
I’ll make sure to put together a more detailed report about my experience.

I bet your prospects love review websites too.

Best regards,
- A very frustrated customer (like you ever cared)

#UPC #WorstCX
You can follow @marco_valente_.
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