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This time last year i booked a well known makeup artist for my cousins’ wedding. The makeup was for my cousin- the bride. I booked almost 5 months in advance. Paid on time etc. Only for her to send someone else in her place on the day. Im still fuming.
The person she even sent on her behalf was on the phone saying she cant travel to the wedding as its too far and its not worth her time if she makes the journey. That we should pay for her cab to her next booking for her to consider. I was in hysterics.
Imagine the only reason i booked was because i had a wedding booking in italy that same day so wouldnt be able to do my cousins makeup. I was and am livid because the MUA is supposed to be top in the game.
When i spoke to her (as i’m boarding a plane) she said she thought everyone knows that she can send anyone. I asked her where in the email thread/website does she state that. She said it doesnt say it anywhere as she just thought it was common knowledge.
She said she doesn’t really do bridal makeup anymore only tv and editorial. Firstly thats misleading, secondly why am i finding this out on the day of the wedding. Why are you sending me the makeup artists instagram on the morning of the wedding.
And thirdly, thats a lie because i have worked with her at weddings where we have been booked seperately. Insult to injury she was at a wedding booking that very morning.
My cousin was rattled the even planner and everyone was RATTLED. I will never ever have respect for the MUA again. Never.
I should have known shes not straightforward because a few years ago I asked to shadow/ work with her and she just used to message me last minute to cover HER makeup bookings. I never did it of course because thats not what i asked for.
She didnt even give me a phone number 
so there was no way to contact the original MUA. The only reason i got her number was from when she gave it to me years before 
so there was no way to contact the original MUA. The only reason i got her number was from when she gave it to me years before
The substitute MUA was so rude on the phone. When i was relaying it to the originally booked MUA she was doing “omg wow she said that. Dont worry i will deal with it. Leave it with me” I was like erm hello HI thats not the issue at hand. Above all YOU should be HERE. Not her.
@jumzyy can vouch for everything. Luckily her amazing event management skills meant that she still managed to salvage the event/timings and the brides mood
Nah its all coming back to me. The makeup was like over £200 not including travel. the sub MUA revealed to me that she was only getting paid like 60/70 which is why she wasn’t on travelling to us. Why am i paying your prices if the person you’re sending is not on your level.
