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Today, the Dr. I work for stood up for me again.
Patient: We drove all this way, we don't want to see you, we want the doctor.
Me: OK, you will see the doctor but can I ask you just a few questions first to help him?
Patient: NO! Get the doctor we don't want to see a nurse.. /1
Patient: We drove all this way, we don't want to see you, we want the doctor.
Me: OK, you will see the doctor but can I ask you just a few questions first to help him?
Patient: NO! Get the doctor we don't want to see a nurse.. /1
Me: Yes, I will go get him right now.
Me to Dr: They would like to see you, and do not wish to even speak with me, a nurse.
Dr: You told them you are a Nurse Practitioner, right?
Me: Of course, right when I introduced myself...
/2
Me to Dr: They would like to see you, and do not wish to even speak with me, a nurse.
Dr: You told them you are a Nurse Practitioner, right?
Me: Of course, right when I introduced myself...
/2
Dr: Well, let's go - you are coming with me and I will tell them that if they behave like this again they can find a new doctor.
We walk into the room.
Patient: HI Dr. I am really glad to see you.
Dr: Did you tell my nurse practitioner that you would not talk to her?
/3
We walk into the room.
Patient: HI Dr. I am really glad to see you.
Dr: Did you tell my nurse practitioner that you would not talk to her?
/3
Patient: Well, yes - we drove so far we want to see you. (They drove 10 miles)
Dr: You do realize that she was going to get me, she works with me. We are a team.
Patient: (Talking over the Dr) I don't care we want to see the doctor, I am very sick, I need a Dr.
/4
Dr: You do realize that she was going to get me, she works with me. We are a team.
Patient: (Talking over the Dr) I don't care we want to see the doctor, I am very sick, I need a Dr.
/4
Dr: (Raised Voice) ENOUGH. If you do this again you will find another doctor. If my Nurse Practitioner, Not a nurse, sees you - you will cooperate. Then if she wants me to see you as well, I will. We will both see you. Do you understand what I am saying?
/5
/5
Me: (Standing beside him smiling behind my mask)
Patient: Yes Doctor it won't happen again.
Doctor: OK, now tell me how you are doing....Visit carries on.
Me: (I go to leave exam room to see another patient) I am stopped by the doctor.
/6
Patient: Yes Doctor it won't happen again.
Doctor: OK, now tell me how you are doing....Visit carries on.
Me: (I go to leave exam room to see another patient) I am stopped by the doctor.
/6
Dr: No, stay here with me we will both do this visit.
Patient: Oh, ok....
****
Lesson: Stand together and be a team.
#MedTwitter
@fpapro1 @FollowsCourage @OTirmizi @shycollie @KaylaPMHNP @RBlockMD @EsquireRN @Franks_23 @DocStrange_1 @elizzzzaf @HemeIsABlast
/end
Patient: Oh, ok....
****
Lesson: Stand together and be a team.
#MedTwitter
@fpapro1 @FollowsCourage @OTirmizi @shycollie @KaylaPMHNP @RBlockMD @EsquireRN @Franks_23 @DocStrange_1 @elizzzzaf @HemeIsABlast
/end
